Despite the pandemic forcing many individuals to work for home, remote work won’t fade away once everything is resolved. The issue with online work is that it is harder to keep tabs on your employees. This leads to under-performance because a remote workspace comes with more distractions and is typically less organized. If your employees aren’t performing at the level they are expected to, here are 5 strategies to curve their drop in motivation.
1. Consistent Communication
Having clear communication with your employees is always a priority. Especially when in a remote work environment, keeping up to date with everyone is even more important. A reason why your employees could be struggling to do well at their job is because you may not be maintaining clear communication with them. Maintaining clear communication with your employees allows them to have a better connection with you. This results in them asking for help when needed, knowing when tasks must be completed and can avoid any confusion. I suggest that as an employer, you, a manager, or supervisor should meet with each employee at least once a week over a video call. Next, communication over messaging or email can be an almost daily means of interaction with your employees. So if you are struggling to consistently communicate with your remote employees, it’s time to fix that issue.
Change affects everyone differently. Some individuals can easily adjust to new schedules, while others find it challenging. In order for all of your employees to adjust smoothly to online work, adaptations have to be made. If one of your employees is finding it difficult to do online work, then they probably won’t be as productive as usual. Meet with any employees who are struggling, and see what adaptations they need to be the best worker possible. For example, one employee may not be able to get as much done in one day. If you lower their workload, they can efficiently get those tasks completed, without being overwhelmed. Nobody functions the same way as another. That is why it is worth it to make reasonable accommodations or adaptations to assist your online employees so they can do their absolute best. This can be especially important if an employee may need a reasonable accommodation under the Americans with Disabilities Act (ADA).
Along with communication, you should be providing your employees with frequent feedback. Feedback will inform employees of how well they are performing. Many workers don’t notice areas where they perform poorly unless they are given feedback. Your employee may not receive certain feedback well. If this is the case, take it as an opportunity to teach them ways on how they can improve in that area. Remember, when giving feedback, don’t be cruel, harsh, or rude. Good feedback requires constructive criticism, not distasteful remarks. The goal of feedback is to let your employees know how they can perform better, which in turn assists in raising productivity levels.
Those who lack empathy can’t truly understand the perspective of others. As an employer, showing empathy to your workers is a huge life skill. We all go through terrible times, which can affect our ability to complete everyday tasks. If your employee is showcasing strong emotions, check up on them. Ask them how they are feeling and listen attentively to what they have to say. While they are enduring troubling times, support them by putting less stress on them. If they can’t complete the normal workload, lessen it until they are feeling better emotionally. Later on, your use of empathy will positively change your work environment, and the dynamic you have with your employees. The more you work to understand your employees, the easier it is for them to have higher performance levels because of your support.
5. Don’t Wait
When an employee is underperforming, don’t wait to intervene. The longer you tolerate that behavior, the harder it will be to put an end to it. Be honest and kind when you are sharing your observations with the employee. Make sure they know what they need to do to perform at a higher level, and use some of the supportive tips from earlier for a positive experience. As an employer, your effort matters just as much as those who work for you. When changes need to be made, start solving them immediately.
If your employees aren’t performing well, try using these tips to strengthen the work environment. By communicating consistently, being understanding, and giving necessary feedback, you’ll be able to better control the performance levels of your employees.