International Employees: Fix Communication Using Technology

Communication is necessary when working together. Coworkers must communicate with one another in order to solve problems and develop strategies; leaders must pass on instructions and inspire their employees; and executives must communicate in order to assist, coordinate, and negotiate with business partners and clients. Though it is not always that easy.

Having access to the appropriate tech tools assumes a new level of significance as you learn how to manage international teams. For instance, think about the difference between working with regional and international colleagues. When your co-workers are right across the desk or down the hall, you can work on projects together in person — even using analog tools like whiteboards or notebooks in some cases. When your co-workers live thousands of miles away, you need effective international collaboration technology.

What Makes Communications Important to Businesses?

Communication is essential for the success of any business, but it is especially important in international business. Cultural differences can make communication more difficult when a company operates in several nations. Misunderstandings are easily caused by poor communication, which can then result in issues with product quality, delivery times, and payment terms.

Maintaining positive relationships and improving communication with clients, suppliers, and other business partners requires that everyone be on the same page. Trust can be developed and misunderstandings that might jeopardize business deals can be avoided with effective communication.

For a number of reasons, communication is crucial in business.

  • to establish connections with foreign clients, customers, and suppliers;
  • to negotiate for deals and contracts;
  • conflict resolution;
  • to understand various cultures.

Best Business Practices For Ensuring Effective International Communications

Software for video conferencing:

It makes sense that businesses are moving away from audio conferencing calls in favor of video conferencing. Think about all the visual cues you pick up when speaking to people in person rather than on the phone. With the help of video conferencing, it is simpler to keep track of who is speaking at all times and to tell when someone is about to speak so that unintentional interruptions are prevented. To learn more about someone’s intentions and thoughts, you can also read their facial expressions. These nonverbal cues can be particularly useful in cross-cultural communication, where miscommunications are more likely to occur.

According to a survey conducted in April 2020, businesses were spending more money on web conferencing software than any other type of software, sometimes also using the help of a java development company for advanced changes. Before the global pandemic really gave rise to video conferencing, 62 percent of executives in 2017 agreed that video conferencing was a significant improvement over audio conferencing when it came to the quality of communication.

Make sure staff members are aware of cultural differences:

It’s important to be aware of any potential cultural differences, including non-verbal cues, communication styles, and business etiquette, when communicating with international counterparts. You can prevent any potential misunderstandings by informing your staff of these differences. Offering your staff cross-cultural training is one of the best ways to achieve this. Employees who receive this kind of training will be better able to interact professionally with people from diverse cultural backgrounds by understanding their communication styles, values, and beliefs.

Ensure that staff can communicate in other languages:

A good international video conferencing system is useless if no one can communicate in the other language, so make sure your staff has the appropriate language training, if you want to come across as professional and prevent any potential misunderstandings. As one of the most useful tools for international communication, translation tools are a great advantage for improving communication between employees and employers. It enables staff members to better utilize the technologies at their disposal and to develop the knowledge and confidence necessary to communicate across cultural boundaries.

Make sure the technology is user-friendly:

Any international communications technology’s success depends on how easy it is to use. Your staff won’t be able to take full advantage of the technology if it is difficult to use. You can prevent any potential issues with international communication by making sure the technology you choose is user-friendly and applicable everywhere.


Today’s technology is removing barriers to communication, so now is the ideal time to take advantage of this and adapt the tools required to ensure the best communication in your business.

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